Job Summary
An education company is seeking a Remote Infrastructure Support Instructional Assistant.
Must be able to:
- Reinforce, or provide additional clarity for, training or logistical items
- Monitor learners during test-taking and break-out groups’ activities
- Note challenges presented during class
Skills and Requirements Include:
- Experience with Windows, Apple, and Linux Operating Systems
- Experience with ITIL V3 implementation and ServiceNow ticketing system
- Experience with LAN/WAN/VLAN, routing configuration, switching, and TCP/IP + OSI layers
- Experience with software deployment, patch management using SCCM/WSUS
- Knowledge of data center and cloud computing