Remote Inside Sales Representative

Job Summary

Sales-driven customer service professionals will find a fully remote Inside Sales Representative position focused on converting inbound and outbound calls into confirmed vehicle service appointments while achieving KPIs and maximizing upsell opportunities.

Key responsibilities

• Convert inbound and outbound calls into confirmed vehicle service appointments
• Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals
• Provide VIP customer service, ensuring trust and loyalty through clear communication

Required qualifications

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus)
• Strong phone presence with experience handling high call volumes (75-100+ calls/day)
• Ability to influence and close through consultative, trust-based selling
• Proficiency with CRM tools and strong organizational skills
• Must reside in specific states including Arizona, California, Florida, and others