Remote Insights and Patient Experience Director

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 08, 2021

This job expires in: 28 days

Job Category: Healthcare

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Some College, Bachelors

Job Summary

A mental and behavioral wellness company is filling a position for a Remote Insights and Patient Experience Director.

Candidates will be responsible for the following:

  • Providing insights to inform critical business decisions
  • Utilizing secondary data and literature along with primary research to validate programs
  • Owning the definition and creation of the complete patient experience journey

Position Requirements Include:

  • Bachelors in marketing, business administration, health care administration, or a related field
  • 5+ years experience as a senior-level healthcare marketer/researcher
  • Experience in service standards and model for accountability that leads to improved outcomes
  • Advanced level of knowledge in customer experience journey mapping
  • An analytical and deep thinker with a solutions-focused mindset
  • Enjoyment in discovering buried insights, bringing them to light, and recommending solutions

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