Job Summary
An insurance and benefits provider is seeking a Remote Insurance Billing Specialist I.
Core Responsibilities Include:
- Responding to inquiries and service requests from internal and external partners
- Achieving high customer satisfaction during ongoing premium reconciliation processes
- Evaluating and resolving service issues relying on exceptional communication skills
Position Requirements Include:
- Solid partnering skills
- Bachelor's degree preferred or equivalent, relevant business experience required
- Solid customer service orientation with demonstrated commitment to meet/exceed customer needs
- Solid communication and interpersonal skills (phone skill, oral and written)
- Skilled in negotiation, conflict management, and influencing others
- Proficiency on systems and processes particular to the employee's specific area
