Job Summary
A call center services provider has a current position open for a Remote Insurance Call Center Claims Manager.
Core Responsibilities of this position include:
- Tracking and managing department, section, and/or unit metrics
- Overseeing the resolution of highly complex customer conflicts or issues
- Analyzing unit reports and supports the achievement of business unit objectives
Must meet the following requirements for consideration:
- 5+ years of insurance experience building and managing Property and Casualty and Life insurance programs
- Proficient in Microsoft Office Suite products
- Risk management skills
- Experience managing complex business process
- Insurance sales and underwriting experience
- High school diploma or equivalent