Remote Insurance Collections Specialist

Job Summary

Providing comprehensive support in the healthcare revenue cycle, the full-time Remote Insurance Collections Specialist will manage client accounts, submit insurance claims, and educate clients while working remotely.

Key responsibilities

• Serve as a liaison between clients, patients, and insurance companies through various communication channels
• Submit claims to insurance providers and follow through to resolution while maintaining compliance with industry regulations
• Develop workflows for incoming clients and ensure key performance indicators are met

Required qualifications

• High School Diploma or GED required; Associate's Degree or two years of college preferred
• Minimum of 1 year of experience in a customer service role, preferably in a contact center
• At least 1 year of experience with medical insurance, coding, or billing in a professional setting
• Demonstrated ability to multi-task in a fast-paced environment
• Completion of assigned training and compliance requirements