Job Summary

A global insurance company is filling a position for a Remote Insurance Customer Service Representative.

Core Responsibilities of this position include:

• Helping customers in their time of need by building rapport, responding to, and resolving inbound phone calls
• Delivering expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth and retention of business
• Provideing counsel, guidance and suggestions to our customers to adequately cover and protect what they value most

Position Requirements Include:

• Associate`s degree in a business related field or equivalent training required
• Minimum of 6 months related work experience
• Ability to review, record and organize written data from a variety of sources with no pre-established format
• Excellent oral, written and interpersonal communication skills