Job Summary
An insurance and benefits provider is in need of a Remote Insurance Customer Service Representative I .
Must be able to:
- Respond to customer inquiries with timely and accurate information
- Follow all documented processes/workflow to enhance customer service
- Utilize resources and tools to accurately respond to customer inquiries
Position Requirements Include:
- High school diploma or equivalent required
- Demonstrated customer service experience and/or experience in a customer service-oriented environment
- Strong customer service orientation
- Strong verbal/written communication and interpersonal skills
- Demonstrated ability to work in a fast paced, structured environment, handling large call volumes
- Computer proficiency essential
