Job Summary

A real estate and relocation services company is filling a position for a Remote Insurance Customer Service Specialist.

Core Responsibilities Include:

• Processing of policy transactions
• Receiving inbound calls to assist insureds with underwriting, process and billing inquires
• Reviewing incoming correspondence and draft written communications in response to service requests

Skills and Requirements Include:

• 2 or more years of related experience in agency customer service
• Property & Casualty License, or ability to obtain within first two weeks of employment
• Strong verbal and written communication skills, including exceptional phone skills
• Knowledge of personal lines coverage forms, products, pricing tools and underwriting criteria
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint