Job Summary

An insurance company is filling a position for a Remote Insurance Industry Customer Service Supervisor.

Individual must be able to fulfill the following responsibilities:

• Assist in the formulation of targets for individuals and teams
• Hire and onboard new employees
• Answer questions from staff and provide guidance and feedback

Qualifications Include:

• Proven experience as a call center supervisor or similar supervisory position
• Experience in customer service
• Working knowledge of MS Office
• Outstanding communication and negotiation skills
• Excellent organizational and leadership skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills