Job Summary
A financial collections company is in need of a Remote Insurance Subrogation Collector in Scottsdale.
Core Responsibilities of this position include:
- Exercising considerable independent judgment in reviewing claim files to determine whether to pursue collection, license suspension, or litigation
- Documenting and tracking all verbal and written correspondence
- Generating conversations on inbound/outbound calls regarding amounts due and gathering the financial information necessary in order to negotiate and identify an acceptable resolution
Position Requirements Include:
- Demonstrated professionalism and courteousness in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff
- Ability to navigate multiple technologies while staying engaged with the responsible party
- Ability to meet or exceed metrics including call volume, accounts worked, post-dates, average payment amount, etc
- Possession of a competitive attitude
- Ability to pass a backgruond check
- Ability to manage conflict and negotiate successful outcomes, multitask, and prioritize
