Remote Intake Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Tue, Apr 15, 2025

Job Summary

A company is looking for an Intake Specialist to work remotely.

Key Responsibilities
  • Answer initial client calls and assess their needs for EAP services
  • Complete EAP Intake Forms and input demographic information into the database
  • Connect clients to appropriate resources, affiliate providers, or EAP staff for services
Required Qualifications, Training, and Education
  • Experience with IT applications and database systems
  • Professional call center or scheduling experience is a plus
  • Reliable internet connection with specified minimum speeds
  • Familiarity with Microsoft Outlook and Office programs
  • Strong commitment to customer service

COMPLETE JOB DESCRIPTION

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