Job Summary

An online interior design services company has a current position open for a Remote Interior Design Customer Support Associate.

Core Responsibilities of this position include:

• Providing through phone, chat, and email support
• Being the voice of the customer and sharing feedback with cross-functional teams
• Assisting the CX department with various tasks to ensure a flawless customer experience

Applicants must meet the following qualifications:

• Must reside in or around the greater Atlanta, Chicago, or Denver areas
• 1-3 years experience in a customer-facing role
• The ability to navigate seamlessly between multiple client interactions and internal systems
• The desire to put customers first and be an advocate in helping them solve problems
• The possession of excellent verbal and written communication skills
• The availability to work non-standard hours including weekends and holidays