Remote Internal Employee Facing Help Desk Technician

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Jan 21, 2022
Job Summary

An information technology services company needs applicants for an opening for a Remote Internal Employee Facing Help Desk Technician.

Must be able to:

  • Provide support to employees or customers regarding technical inquiries
  • Identify, troubleshoot, and resolve software, hardware, and network failures
  • Perform the installation, configuration, upgrades, repair and preventative maintenance of software, hardware and/or systems

Position Requirements Include:

  • A minimum of 18 months of experience in a technical support environment
  • Customer service experience
  • Working experience with Windows OS, mobile devices, and managing applications on these endpoints
  • Hands-on troubleshooting experience with Microsoft Office 365
  • Ability to work an eight-hour shift Monday through Friday from the hours of 6:00 am to 7:00 pm CT
  • Ability to assist with on-call duties
COMPLETE JOB DESCRIPTION

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