Job Summary

Salary Range:
$70,000.00 to 75,000.00 Annually

SMC National is a dental marketing agency with a just cause to help individuals live out their unique abilities and passions, in order to create the greatest impact possible. We believe that we accomplish more together as a team than we ever could individually. As part of our core values, we encourage our team to follow their passion, and we promise to support and cultivate those dreams. We are committed to being our best for each other and our clients, and we continually challenge ourselves to better serve you as a friend, partner, and team.

Our Company WHY is "Always Growing . While our clients, who are group practices in the dental industry, are rapidly growing, so are we! We have recently made the Inc. 5000 fastest growing companies two years in a row and our next goal is to make the list of best companies to work for.

We are seeking an adept Internal Marketing Specialist to join our dental marketing agency team. The person who fills this full-time, remote position will be responsible for developing and implementing marketing strategies to promote our dental clients' services to existing patients and drive patient retention and increase revenue. At SMC National, we are committed to being a growth partner with our dental clients and to helping our team members live out their passions and achieve their full potential. If you share our values and are excited about the opportunity to work with us, we encourage you to apply for this position.

SMC's Core Values:
Ownership - Fostering Ownership is powerful and can mean the difference between just a job and a purpose
Self-Awareness - Self-Awareness opens the door and enables us to keep growing
Over-Communicate - A surefire way to get things straight is to make sure we Over-Communicate
Resourceful - Success is not about your resources. It's about how Resourceful you are with what you have
Proactive - A Proactive approach is the only approach
Better Together - Value Relationships over transactions

Key Responsibilities:
Develop and execute internal marketing strategies for dental practices to promote services to existing patients, and encourage repeat visits and referrals.
Create and implement effective email marketing campaigns, social media campaigns, and patient referral programs.
Support the development of patient education materials such as brochures and flyers that explain the services offered by the practice, the importance of oral health, and other relevant information that patients may find useful.
Work closely with the dental office team to identify areas for improving the patient experience, such as reducing wait times or enhancing the comfort of the waiting room, etc.
Analyze and report on the effectiveness of marketing strategies using key performance indicators such as patient retention rate, referral rate, conversion rate, patient satisfaction score, and online reputation score, etc.
Collaborate with the dental office's team to develop targeted promotions for specific services and create a loyalty program that rewards patients for their continued patronage of the practice.
Conduct patient surveys to gather feedback from patients about their experiences at the practice and use this feedback to identify areas for improvement.
Embody our core values of self-awareness, better together, proactive, resourceful, ownership, and over-communication.

Job Summary:
Salaried, full-time, remote position
Benefits include: Health/Dental/Vision Insurance, Paid Time Off, Sick Time, Life Insurance, Short and Long Term Disability and 401k with match
Work a 9/80 schedule (this means you have every other Friday off!)
Remote position with the ability to work anywhere (no commute = awesome)
Working hours of 8 AM to 5 PM PST (flexible depending on location)
Must reside in the United States
Ability to work for a company that values their people and their talents
Supportive and empowering work culture environment

SMC National is an awesome company that encourages personal and professional growth. If you are interested in growing your skills and working with fun and energetic teammates, this is the company to be a part of!

Growing company = opportunities for advancement!

Qualifications:
5+ years of experience in internal marketing, preferably in a dental or healthcare setting.
Strong understanding of marketing strategies and techniques, particularly in relation to internal marketing.
Excellent communication skills, including the ability to develop effective patient education materials and engage with patients via email, social media, and in-person.
Ability to analyze and report on key performance indicators and use data to drive decision-making.
Strong collaboration skills and the ability to work closely with dental teams to improve the patient experience.
Experience with email marketing platforms, social media management tools, and patient referral programs.
Understanding of HIPAA regulations and patient privacy requirements.
Ability to embody our just cause and core values.

This role will fit like a glove for:
Someone who is a go-getter
Someone who is self-aware and has a growth mindset
Someone who can see the silver lining in things and is positive
Someone who can take ownership of their actions
Someone who is inquisitive and naturally never stops learning
Someone who is self-motivated and doesn't need a manager instructing them on what to do
Someone who isn't afraid of personal development
Someone who is passionate