Job Summary
A software development company is searching for a person to fill their position for a Remote Internal Technical Support Engineer in Dallas.
Candidates will be responsible for the following:
- Assisting with customer setup within our system
- Helping triage and mitigate issues within our system
- Providing general and technical system support to our client services
Skills and Requirements Include:
- Ability to diagnose and troubleshoot complex technical issues
- Ability to provide step-by-step technical help, both written and verbal to non-technical coworker
- Experience with Ruby or a similar programming language preferred