Job Summary
A internet hosting company needs applicants for an opening for a Remote Internet Hosting Customer Success Specialist in Chicago.
Core Responsibilities Include:
- Providing timely correspondence to customers via email, social media, or chat
- Maintaining a positive, empathetic, and professional attitude
- Acknowledging and resolving customer complaints, escalate when necessary
Must meet the following requirements for consideration:
- Must have 3rd shift availability
- Knowledge of gaming, server hosting, or SaaS industry
- Knowledge of best customer success practices, or a willingness to self-learn
- High proficiency in English
- A propensity for relationship building