Remote Internet Services Industry Customer Support Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, May 18, 2020

This job expires in 13 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A marketing for e-commerce company is in need of a Remote Internet Services Industry Customer Support Manager.

Individual must be able to fulfill the following responsibilities:

  • Run one-on-one, best in class calls with our customers
  • Strategize with customers on marketing strategies to drive growth
  • Become a critical voice on the team in iterating on our customer journey

Applicants must meet the following qualifications:

  • Get together in fun locations 3 times per year
  • 4+ years in a high growth customer-facing role
  • Passion for helping customers and being a teacher
  • Detail and process-oriented, while also a people-person
  • Outstanding follow-through
  • Deep understanding of e-commerce and e-commerce trends