Job Summary
A marketing for e-commerce company is in need of a Remote Internet Services Industry Customer Support Manager.
Individual must be able to fulfill the following responsibilities:
- Run one-on-one, best in class calls with our customers
- Strategize with customers on marketing strategies to drive growth
- Become a critical voice on the team in iterating on our customer journey
Applicants must meet the following qualifications:
- Get together in fun locations 3 times per year
- 4+ years in a high growth customer-facing role
- Passion for helping customers and being a teacher
- Detail and process-oriented, while also a people-person
- Outstanding follow-through
- Deep understanding of e-commerce and e-commerce trends