Remote IS Help Desk Technician in Elizabeth City

Location: North Carolina

Compensation: Hourly

Staff Reviewed: Mon, Oct 05, 2020

This job expires in 10 days

Job Category: Information Technology

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Entry Level

Job Summary

A staffing agency has an open position for a Remote IS Help Desk Technician in Elizabeth City.

Must be able to:

  • Resolve customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly
  • Provide prompt response to questions from in-store employees by troubleshooting, diagnosing, resolving problems
  • Documenting problems accurately and succinctly in the appropriate support tools provided

Position Requirements Include:

  • Must Reside Within 75 Mile Radius of Elizabeth City
  • High school diploma or GED
  • Some technical schooling and/or military experience encouraged
  • A minimum of 6 months related work experience required, ideally in a call center
  • Must have excellent Customer Service and Communication skills
  • Must have competent PC skills, Particularly in Excel and Access