Job Summary
A software developer has a current position open for a Remote IT Client Success Director.
Core Responsibilities of this position include:
- Increasing renewal rates and reducing churn through effective customer management
- Setting the vision for how Client Success can best support Company engagements
- Hiring and onboarding the best client success talent.
Qualifications for this position include:
- Ability to join high-profile client engagements and sales opportunities
- BA/BS degree or equivalent practical experience
- 7-10 years experience in software implementation and client success
- 7-10 years of client management experience
- Experience with SQL, ETL workflows, and data solutions
- US work authorization required