Remote IT Client Success Manager

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Wed, May 26, 2021

This job expires in: 5 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company that provides commercial data, analytics, and insights for businesses is searching for a person to fill their position for a Remote IT Client Success Manager.

Core Responsibilities Include:

  • Providing post-sales support for new business and renewals
  • Serving as single point of contact and subject matter expert
  • Leading customer engagements through Quarterly Business Reviews

Position Requirements Include:

  • Bachelor’s degree
  • 5 or years of sales/sales support/client service/account management experience
  • Experience with accessing/using a variety applications and systems
  • Strong demonstrated knowledge and acumen of enterprise product(s) set associated with business unit solutions
  • Strong written and verbal communication skills
  • Ability to document at a high level a Process Review and/or Process Map and 1-2 years of project management skills

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