Job is Expired
Location: Arkansas, Florida, Indiana, Kentucky, Michigan, Nevada, New Jersey
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 09, 2021
Job Summary
An IT company is searching for a person to fill their position for a Remote IT Customer Service Representative.
Candidates will be responsible for the following:
- Providing timely feedback to the company regarding service issues or customer concerns
- Processing customer orders/changes/returns according to established department policies and procedures
- Providing timely and accurate information to incoming customer order status and product knowledge requests
Qualifications for this position include:
- Strong ability to multitask
- Ability to handle calls with professionalism, sensitivity, and diplomacy under pressure
- Proven ability to communicate effectively both verbally and in writing
- Ability to talk and type at least 35 words per minute