Remote IT Customer Success Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 25 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT security services company is searching for a person to fill their position for a Remote Customer Success Associate.

Core Responsibilities of this position include:

  • Assisting in the deployment of products
  • Working on support tickets
  • Managing Matterhorn or Tier 2 accounts as assigned

Qualifications for this position include:

  • Stay current with all company product updates
  • Able to provide Level 1 support to cutomers
  • Knowledge of compliance and information security

COMPLETE JOB DESCRIPTION

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