Job Summary
An IT security services company is searching for a person to fill their position for a Remote Customer Success Associate.
Core Responsibilities of this position include:
- Assisting in the deployment of products
- Working on support tickets
- Managing Matterhorn or Tier 2 accounts as assigned
Qualifications for this position include:
- Stay current with all company product updates
- Able to provide Level 1 support to cutomers
- Knowledge of compliance and information security