Job Summary
An information technology company needs applicants for an opening for a Remote IT Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Transition calls with key stakeholders to outline the general onboarding plan and timetable
- Have conversations with customers to unearth reasons why messaging matters to them and help them
- Plan and organize the data customers send to their account, and how they’ll use it to power effective campaigns and newsletters
Applicants must meet the following qualifications:
- You’re curious and enjoy learning about different businesses and industries
- You’ve got a thirst for knowledge, and are keen to understand our app
- Creative problem solver who can understand the customer problem and find the best solution
- You’re calm under stress and not easily rattled
- You enjoy solving problems independently but aren’t afraid to ask for help or collaboration when you need to
- You’re excited at the prospect of joining a quickly growing and evolving team and having an impact on the development
