Remote IT Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, May 18, 2022
Job Summary

An information technology company needs applicants for an opening for a Remote IT Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Transition calls with key stakeholders to outline the general onboarding plan and timetable
  • Have conversations with customers to unearth reasons why messaging matters to them and help them
  • Plan and organize the data customers send to their account, and how they’ll use it to power effective campaigns and newsletters

Applicants must meet the following qualifications:

  • You’re curious and enjoy learning about different businesses and industries
  • You’ve got a thirst for knowledge, and are keen to understand our app
  • Creative problem solver who can understand the customer problem and find the best solution
  • You’re calm under stress and not easily rattled
  • You enjoy solving problems independently but aren’t afraid to ask for help or collaboration when you need to
  • You’re excited at the prospect of joining a quickly growing and evolving team and having an impact on the development
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