Job Summary
An IT company is in need of a Remote IT Customer Success Solutions Manager.
Core Responsibilities of this position include:
- Analyzing customer health and develop a deep understanding of evolving value drivers
- Identifying improvement areas and surface strategic insights
- Managing a team of CSMs to execute on key strategic initiatives and achieve operational excellence towards retention
Position Requirements Include:
- Bachelor's degree
- Deep experience in working cross-functionally and facilitating and streamlining communication between teams
- Concise communication skills
- Digital Marketing industry best practices and future trends that allow you to position yourself as a trusted advisor and leader
