Remote IT Help Desk Services Customer Service Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 27, 2022

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company has an open position for a Remote IT Help Desk Services Customer Service Specialist.

Core Responsibilities Include:

Providing quality internal and external customer service surrounding the Company values
Receiving incoming calls from customer to open a service ticket
Navigating through technical documentation to determine troubleshooting steps for specific issues

Skills and Requirements Include:

High school diploma or equivalent
0-1 years of technical and client support in an information technology environment
Familiar with components of a computer
Ability to type 45+ wpm
Ability to work in a fast paced and sometimes stressful environment performing multiple tasks at one time
Strong written and verbal communication skills are required

COMPLETE JOB DESCRIPTION

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Job is Expired

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Remote IT Help Desk Services Customer Service Specialist

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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