Remote IT Operations Specialist

Job Summary

To support a growing team, the part-time Remote IT Operations Specialist will manage client onboarding, account access management, and technical support while working 25 hours a week from home with a flexible schedule.

Key responsibilities

• Facilitate client onboarding and manage access to financial and business systems
• Provide technical support to clients and internal teams, ensuring effective communication and problem-solving
• Assist with process improvement and automation projects to enhance operational efficiency

Required qualifications

• 3+ years in an IT-related role
• Proficiency with Microsoft Office 365 and its tools
• Strong organizational and project coordination skills
• Confidence in client communication, both written and verbal
• Desire and ability to improve processes with minimal oversight