Remote IT Product Expert

Job is Expired
Location: Pacific Time
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 06, 2021

Job Summary

A marketing software company needs applicants for an opening for a Remote IT Product Expert.

Individual must be able to fulfill the following responsibilities:

  • Develop an in-depth knowledge of the Company platform
  • Provide high-quality product support for Company customers
  • Diagnose software issues and resolve escalated customer complaints

Required Skills:

  • Able to quickly pick-up Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce
  • Able to quickly pick-up Web works, networking, and software products
  • Able to quickly pick-up DNS, IPs and other networking concepts
  • Able to quickly pick-up APIs
  • Able to quickly pick-up Email marketing platforms and E-Commerce platforms

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