Job Summary
A network and IT security company is seeking a Remote IT Security Federal Account Manager.
Candidates will be responsible for the following:
- Directing ownership of portfolio of customer accounts with responsibility for securing successful renewals, measured by gross retention
- Leading the end-to-end renewal process from a commercial account management perspective
- Partnering closely with Customer Success and Technical Account Managers to ensure customer value outcomes are realized
Must meet the following requirements for consideration:
- Experience in SaaS technology customer-facing roles
- Demonstrable ability to quarterback the end-to-end renewals sales process
- Successfully track record of attaining and exceeding quota targets
- Ability to take ownership of a book of renewals business
- Experience working in multiple types of SaaS agreements and licensing models
- Demonstrable ability to negotiate win-win contracts