Job Summary
A network and IT security company is searching for a person to fill their position for a Remote IT Security Small and Medium Business Account Manager.
Core Responsibilities of this position include:
- Directing ownership of portfolio of customer accounts with responsibility for securing successful renewals, measured by gross retention
- Leading the end-to-end renewal process from a commercial account management perspective P
- Partnering closely with Customer Success and Technical Account Managers to ensure customer value outcomes are realized
Qualifications for this position include:
- Experience in SaaS technology customer-facing roles such as sales, account management, customer success, or renewals/contracts
- Demonstrable ability to quarterback the end-to-end renewals sales process
- Successfully track record of attaining and exceeding quota targets
- Ability to take ownership of a book of renewals business,
- Experience working in multiple types of SaaS agreements and licensing models
- Demonstrable ability to negotiate win-win contracts
