Job Summary

An IT solution company is searching for a person to fill their position for a Remote IT Service Catalog and Request Manager.

Individual must be able to fulfill the following responsibilities:

• Document business cases
• Verbalize, document, communicate and facilitate the identification, handling, status reporting, solution options
• Manage the full lifecycle and continual improvement of the service catalog and service request workflow automation

Qualifications Include:

• Travel 10 % of the time
• Must have a minimum of 7 years of experience
• Ability to review various ticket types
• Ability to evangelize the service catalog and service request management practice areas
• Understand interrelated IT practice areas