Remote IT Service Management Analyst

Location: Colorado, Utah

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 08, 2021

This job expires in: 11 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A major financial service conglomerate has an open position for a Remote IT Service Management Analyst.

Individual must be able to fulfill the following responsibilities:

  • Coordinate ITIL process activities across multiple functions including operations, engineering, development, QA, project management, audit, and business stakeholders
  • Lead or participate in ITIL process, project, or other meetings as required
  • Ensure that ITIL processes are properly documented, reviewed and approved to comply with established controls and procedures

Qualifications Include:

  • Bachelor’s Degree
  • 2+ years’ experience in Information Technology, Service Management, Service Operations
  • 2+ years’ utilizing ITSM tools, such as ServiceNow or Remedy
  • ITIL certification

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