Remote IT Service Management Manager in Austin

This job has been removed

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 08, 2021

This job expires in: 12 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A startup that solves development, operations, and security challenges is in need of a Remote IT Service Management Manager in Austin.

Candidates will be responsible for the following:

  • Partnering, designing and implementing IT service management solution
  • Managing individual workload and directing work of the team to deliver on committed projects
  • Being the escalation point for ITSM related tickets

Qualifications for this position include:

  • People management and team building experience
  • Demonstrated understanding of ITIL; ITSM methodology
  • Proven experience and ability to proactively solve problems
  • Strong expertise in business process management
  • Ability to recruit & retain high quality talent
  • Proven track record of building strong relationships

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