Remote IT Services Customer Readiness Specialist
Job Summary
An IT services and consulting firm has an open position for a Remote IT Services Customer Readiness Specialist.
Individual must be able to fulfill the following responsibilities:
- Maintain zero customer escalations throughout the life cycle of the project
- Ensure projects are properly planned and monitored
Qualifications for this position include:
- 2 years of customer service experience
- Experience managing customer projects
- Working knowledge/language of the following business areas: Financials, Human Resources, Benefits, Tax and Payroll
COMPLETE JOB DESCRIPTION
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