Job Summary
A business services and development company is seeking a Remote IT Solutions Customer Success Specialist.
Candidates will be responsible for the following:
- Providing training plan execution guidance
- Overseeing key customer accounts training backlog
- Escalating challenges to training account owners
Position Requirements Include:
- Bachelor’s degree
- 2-4 years experience in technology based training coordination and customer service
- Experience in a matrixed, global business environment
- Excellent requirements gathering skills
- Intermediate to advanced MS Office skills and skilled at using Outlook