Job Summary
A technology company for eCommerce businesses to manage sales tax has a current position open for a Remote IT Support Analyst.
Core Responsibilities of this position include:
- Handling access provisioning and deprovisioning
- Managing cloud-based applications
- Managing our hardware asset inventory
Qualifications for this position include:
- Great macOS and Windows troubleshooting skills
- You are awesome at providing technical support and love solving problems
- You are always learning and expanding your technical expertise in IT supported technologies
- Experience troubleshooting and independently resolving software issues
- Able to write clear and concise documentation with guidelines on IT related processes
- You understand the importance of asset inventory and how to maintain an organized help desk
