Job Summary
A computer, electronics, and mobile device company has an open position for a Remote IT Support College Program Advisor.
Candidates will be responsible for the following:
- Supporting many of company's popular products
- Providing extraordinary customer service, troubleshooting, and technical support
- Working as assigned on other tasks
Qualifications for this position include:
- Real passion for customer service and ownership of the customer experience
- Potential for tailoring communication and style to differing audiences
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Teamwork mentality with aptitude for sharing expertise and appreciating feedback
- Effective time management including ability to multi-task, organize and prioritize
- Ability to research and grasp technical information across multiple tools
