Remote IT Support College Program Advisor in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 27, 2020

This job expires in 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A computer, electronics, and mobile device company has an open position for a Remote IT Support College Program Advisor in Austin.

Candidates will be responsible for the following:

  • Supporting many of company's popular products
  • Providing extraordinary customer service, troubleshooting, and technical support
  • Working as assigned on other tasks

Qualifications for this position include:

  • Real passion for customer service and ownership of the customer experience
  • Potential for tailoring communication and style to differing audiences
  • Able to self-manage and work independently in a fast-paced, constantly changing environment
  • Teamwork mentality with aptitude for sharing expertise and appreciating feedback
  • Effective time management including ability to multi-task, organize and prioritize
  • Ability to research and grasp technical information across multiple tools