Remote IT Support Representative in Jackson

Job ID: Available for Members

Location: Mississippi

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 02, 2020

This job expires in 3 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A major computer, electronics, and mobile device company is searching for a person to fill their position for a Remote Apple Support Representative in Jackson.

Core Responsibilities of this position include:

  • Providing extraordinary customer service
  • Serving as the customers' first point of contact
  • Providing troubleshooting and technical support

Qualifications for this position include:

  • Must attend Jackson State University
  • Real passion for customer service
  • Able to self-manage and work independently
  • Ability to research and grasp technical information across multiple tools
  • Effective time management
  • Aptitude for acquiring skills in technical troubleshooting