Job Summary
A major computer, electronics, and mobile device company is searching for a person to fill their position for a Remote Apple Support Representative in Jackson.
Core Responsibilities of this position include:
- Providing extraordinary customer service
- Serving as the customers' first point of contact
- Providing troubleshooting and technical support
Qualifications for this position include:
- Must attend Jackson State University
- Real passion for customer service
- Able to self-manage and work independently
- Ability to research and grasp technical information across multiple tools
- Effective time management
- Aptitude for acquiring skills in technical troubleshooting