Remote IT Support Specialist

Job Summary

A software company is filling a position for a Remote IT Support Specialist.

Must be able to:

• Provide proactive tech support to remote users for all issues, prioritizing and analyzing the issues
• Administer, organize, and maintain data and inventory related to users, devices, accounts, and systems
• Configure, troubleshoot, and manage end use hardware and software

Qualifications Include:

• Ability to attend work 3 days a week on a part time basis and be available for some off hours support
• A minimum of 2 years of experience in a technical support role with a focus on customer service
• Proven experience installing, troubleshooting, maintaining, and upgrading Windows hardware
• Current with cutting-edge technology and industry best practices
• Excellent communication style
• Detail-oriented, self-sufficient, resourceful, organized, and proactive