Remote IT Support Technician

Job Summary

A company is looking for an Enterprise IT Tech to provide remote IT support for staff and executives.

Key Responsibilities

• Provide remote IT support and deliver effective solutions for staff and executives
• Monitor and resolve IT support requests through the internal ticketing system
• Diagnose and resolve issues with Office 365, endpoint management, and application access

Required Qualifications

• 2+ years of experience in a support technician role with remote support responsibilities
• Strong knowledge of Active Directory and Office 365 administration
• Proficiency with Microsoft Windows and applications, as well as Apple iOS and Android
• Experience providing IT support in a fast-paced, fully remote environment
• Ability to work independently and as part of a team