Remote IT System Administrator

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Jul 27, 2021

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A collaboration platform company needs applicants for an opening for a Remote IT System Administrator.

Candidates will be responsible for the following:

  • Investigating and diagnosing problems quickly and efficiently
  • Creating and updating Knowledge base articles and self-service documentation
  • Conducting account life cycle management from news hires to account/application deactivations

Qualifications for this position include:

  • 5 to 10 years of experience working with productivity and collaboration toolsets
  • Solid understanding of SAAS Applications, GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS
  • Experience using ITSM tools for ticket tracking Jira, ServiceNow, etc
  • Strong time management and organization skills
  • Ability to perform in-depth research and troubleshooting for complex technical issues

COMPLETE JOB DESCRIPTION

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