Job Summary
An information technology and IT consulting company has a current position open for a Remote IT Tech Help Desk Support Technician.
Core Responsibilities Include:
- Handling Microsoft Office for Windows and Mac (Active Directory and Office 365) support
- Handling application management and support, including client, mobile and cloud-based apps
Must meet the following requirements for consideration:
- 3 years' of experience with help desk or system administrator duties in small to medium enterprises
- Experience with Windows Ecosystem (Windows Client & Active Directory) Client and mobile hardware (PC, Mac, iOS, Android) Networking Basics: (TCP/IP, DNS, VPN)
- Ability to approach customer and sales requests with a proactive and consultative manner