Remote ITIL ServiceNow Instructor

Location: Eastern Time

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 08, 2021

This job expires in: 9 days

Job Category: Education

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A non-profit organization is filling a position for a Remote ITIL ServiceNow Instructor.

Must be able to:

  • Deliver training preparing students for entry-level to mid-level careers in Information Technology
  • Work in collaboration with the Director of Curriculum to identify and continually evaluate and evolve the training
  • Provide students with access to relevant sources for outside learning on technologies and study aids relevant to the curriculum

Qualifications Include:

  • Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization
  • Hands-on project management experience with specific expertise in Scrum and in Agile methodologies such as Lean, Kanban
  • Demonstrated experience with analysis, planning and implementing ITIL Framework v3 and v4 best practices and process initiatives for an organization
  • Demonstrated experience in supporting the successful transition of IT service delivery to an ITIL/ITSM framework for an organization

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