Job Summary
An IT consulting firm is in need of a Remote IVR Testing Software Quality Assurance Engineer in Delaware.
Core Responsibilities of this position include:
- Running batch processing using Unix
- Writing and creating complex SQL statements to ensure data integrity
- Converting business user stories and functional system requirements
Qualifications for this position include:
- 5+ years in software Quality Assurance
- Contact Center testing experience
- Familiarity with environments like Genesys Pure Engage Cloud
- IVR Testing experience
- Familiarity with both DTMF and Speech Applications
- A graduate in Computer Science/Information Science or equivalent with formal testing certification