Job Summary
A contact center has a current position open for a Remote Jewelry Support Specialist in Orlando.
Individual must be able to fulfill the following responsibilities:
- Assist potential customers in understanding and purchasing products or services
- Assist customers in resolving potential product or service related issues
- Troubleshoot technical issues that are related to products and services
Must meet the following requirements for consideration:
- Strong desire to be helpful and take ownership to resolve customer situations
- Empathetic and active listening skills
- Excellent oral communication skills