Job Summary
A staffing and recruiting agency is in need of a Remote Jira Administrator in Boston.
Core Responsibilities of this position include:
- Oversee migration from ServiceNow to Jira Service Desk
- Perform installation, authentication, user provisioning and management, and environment management and support
- Troubleshoot technical issues
Must meet the following requirements for consideration:
- Bachelor's degree in Computer Science, Information Technology degree or equivalent
- Ability to work early, late, or weekends as needed
- 7+ years of total experience in IT support & administration
- 2+ years of experience with Atlassian Jira and Confluence including tool administration and customization
- Experience with Microsoft Windows and Linux administration
- 2+ years of experience supporting production systems