Remote Junior IT Application Support Specialist in Evanston

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Wed, May 26, 2021

This job expires in: 7 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A legal services company is searching for a person to fill their position for a Remote Junior IT Application Support Specialist in Evanston.

Must be able to:

  • Serve as the first point of contact
  • Gather and document reported issues
  • Maintain issue queue work items and statuses in the designated support ticketing system

Position Requirements Include:

  • Bachelor’s Degree in IT, Computer Technology, or Technical Certifications
  • 2 years in customer support, managing support tickets in various mediums and prioritizing issues
  • Excellent communication verbal and written skills
  • Great problem-solving abilities
  • Ability to rapidly switch gears while retaining focus on the bigger picture
  • Ability to explain complex topics in easy to understand and concise English language

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