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Remote Junior Software Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, May 17, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A business process software company has an open position for a Remote Junior Software Customer Support Specialist.

Must be able to:

  • Respond to email, live chat, and phone inquiries from existing customers
  • Advise customers on the best way to use the software to meet their needs
  • Track customer interactions in Salesforce

Qualifications for this position include:

  • Once a year we all come together for an all-team retreat (when it’s safe)
  • 1-2 years of experience working directly with customers
  • Comfort working with web and mobile applications
  • Attention to detail

COMPLETE JOB DESCRIPTION

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