Remote K12 OA OE SIS Implementation Specialist I

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 18, 2020

This job expires in 19 days

Job Category: Training

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A student loan servicing company needs applicants for an opening for a Remote K12 OA OE SIS Implementation Specialist I.

Individual must be able to fulfill the following responsibilities:

  • Provide support as part of an overall Implementation team to an Institution who is implementing one or more FACTS products/services
  • Contact with school(s) to establish OA/OE Implementation timeline(s) and expectations
  • Work closely with CSM’s and/or RVP’s to enhance the customer experience and satisfaction

Required Skills:

  • Associates Degree in related field (Bachelor’s preferred)
  • Three years of experience in product service or implementation
  • Experience providing excellent customer service
  • Strong interpersonal and communication (both written and verbal) skills with the ability to constructively discuss sensitive issues
  • Very detail oriented and a creative thinker
  • Ability to work as a team player and establish good rapport with co-workers